PRIVACY POLICY – PART 2 (Completion)

10. Cookies & Tracking Technologies

BHUJBAL AYURVED CLINIC may use cookies and similar tracking technologies to improve user experience, enhance website functionality, and analyze website performance.

Cookies are small text files stored on your device that help us recognize returning visitors and remember user preferences. We may use the following categories of cookies:

• Essential Cookies: Required for the proper operation of the website, including security, navigation, and session management.
• Performance & Analytics Cookies: Help us understand how visitors interact with our website by collecting anonymous usage statistics.
• Functional Cookies: Remember user preferences such as language settings or previously entered information to improve convenience.
• Communication Cookies: Support features related to appointment scheduling, enquiry forms, and messaging integrations where applicable.

Most web browsers allow users to control or disable cookies through browser settings. Disabling cookies may affect certain features or functionality of the website.

Where required by applicable law, we will obtain appropriate consent before placing non-essential cookies on your device.

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11. Data Transfer & Storage (India-Based)

BHUJBAL AYURVED CLINIC primarily stores and processes personal information using secure systems located in India or through reputable service providers that implement appropriate security safeguards.

Some of our technology providers, including Meta (for WhatsApp Business communications), Google (for RCS Business Messaging), payment gateways, cloud hosting providers, email service providers, or analytics platforms, may process or store certain information on servers located outside India.

Where cross-border processing occurs, BHUJBAL AYURVED CLINIC takes reasonable steps to ensure that such processing is carried out in accordance with applicable Indian laws and contractual obligations requiring appropriate safeguards for the protection of personal data.

By using our website or communication services, you acknowledge that certain limited transfers of information may occur as part of the secure operation of internationally recognized technology platforms.

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12. User Rights

Subject to applicable law, users may have the following rights regarding their personal information:

• Request access to the personal information held by the Clinic.
• Request correction or updating of inaccurate or incomplete information.
• Request deletion of personal information where legally permissible.
• Withdraw consent for promotional communications at any time.
• Object to or restrict processing in circumstances permitted by law.
• Request clarification regarding the manner in which personal information is processed.
• Lodge a complaint if they believe their privacy rights have been violated.

Please note that certain healthcare records, billing records, prescriptions, and legally required documentation may need to be retained for statutory, regulatory, medical, or legal purposes even after a deletion request.

Requests regarding privacy rights may be submitted using the contact details provided below. We may verify your identity before processing any such request to protect your privacy and security.

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13. Policy for Children

Our services are generally intended for adults.

Individuals under the age of eighteen (18) should use our services only with the knowledge and consent of a parent or legal guardian.

We do not knowingly collect personal information from children without appropriate authorization where required.

If we become aware that personal information relating to a child has been collected contrary to applicable legal requirements, we will take reasonable steps to delete or otherwise handle such information in accordance with applicable law.

Parents or legal guardians who believe that a child has submitted personal information may contact us for appropriate assistance.

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14. Updates to this Privacy Policy

BHUJBAL AYURVED CLINIC may revise or update this Privacy Policy from time to time to reflect:

• Changes in applicable laws or regulations.
• Improvements to our services or technology.
• Updates to Meta’s WhatsApp Business Platform policies.
• Changes to Google RCS Business Messaging requirements.
• New security practices.
• Operational or business changes.

The revised Privacy Policy will become effective upon publication on our website unless otherwise specified.

Users are encouraged to review this Privacy Policy periodically to remain informed about how their information is collected, used, and protected.

Continued use of our website or services after any update constitutes acceptance of the revised Privacy Policy.

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15. Governing Law (India)

This Privacy Policy shall be governed by and interpreted in accordance with the laws of India.

Any dispute, claim, or controversy arising out of or relating to this Privacy Policy, the processing of personal information, or the use of our services shall be subject to the exclusive jurisdiction of the competent courts located in Nashik, Maharashtra, unless otherwise required by applicable law.

If any provision of this Privacy Policy is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

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16. Contact Information

If you have any questions, concerns, requests, or complaints regarding this Privacy Policy or the processing of your personal information, you may contact us using the details below:

BHUJBAL AYURVED CLINIC

Address:
Shop No. 19 & 20, Surya Arcade, 1st Floor, Opp. Nimani Bus Stand, Panchavati, Nashik – 422003, Maharashtra, India

Email: drdbhujbal@gmail.com

Phone: +91 9822371701

The Clinic will make reasonable efforts to respond to privacy-related enquiries within a reasonable timeframe and in accordance with applicable legal obligations.

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Final Statement

BHUJBAL AYURVED CLINIC values the trust placed in us by our patients, visitors, and users. We are committed to maintaining the confidentiality, integrity, and security of your personal information through responsible privacy practices, appropriate technical and organizational safeguards, and compliance with applicable Indian laws, as well as the communication requirements of the Meta WhatsApp Business Platform and Google RCS Business Messaging. By using our website or services, you acknowledge that you have read, understood, and accepted this Privacy Policy.